CPHQ Revision - 2026

Sample

1. A team approach to problem solving is most useful when

The make-up of a team that varies in perspective and experience provides a variety of skill sets that will help solve problems.

Sample

2. Which of the following is the primary goal of risk management?

Risk management programs help protect the organization from financial loss.

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3. What sampling technique involves selecting the medical record of every fifth patient undergoing cardiovascular bypass?

Systematic sampling is selecting the nth element from a population.

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4. In evaluating 'long waiting times,' a healthcare quality professional best demonstrates components related to staffing, methods, measures, materials, and equipment utilizing a

An Ishikawa (cause and effect) diagram analyzes potential causes.

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5. Hospital A has recently merged with Hospital B. After 6 months it is noted that Hospital A has successfully transitioned their staff to new organizational values, while Hospital B still struggles. Hospital A's success can best be attributed to

Acceptance of the new mission and vision statements demonstrates integration of the two facilities.

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6. An emergency department tracks wait times from patient arrival to physician assessment. Data is reported using a run chart. Which of the following demonstrates a true statistical increase in treatment delays?

A true statistical increase is indicated by 6 consecutive ascending data points.

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7. The relationship between patient satisfaction and hours per patient day on a medical unit was found to be (r=0.60, p<0.05). What is the correlation between these two values?

The correlation coefficient (r) is an index that ranges from -1.0 to 1.0 and reflects the extent of a linear relationship between two data sets. The correlation coefficient is 0.60.

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8. Meaningful quality process measures must be

In order for data to be reproduced, it must be relevant and valid.

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9. Which of the following is essential to an effective quality council?

Leadership involvement promotes an effective quality council through resource and support allocation to achieve objectives.

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10. In order for a quality improvement team to deal effectively with conflict, it is important to appoint which of the following to its membership?

A facilitator is an unbiased party that may help groups deal with conflict.